| Atlanta Maid Service Keys to Success |
| Over our past years of experience, we've learned
what makes things go smoothly and stress free. We
would like to request your participation to help
our Atlanta Maid Service run as smoothly as possible. |
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| Guaranteed Access
Request |
| We would request that a key be hidden, given or
placed in combination lock for our maid service to operate. |
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| Non Specific Arrival
Times |
| Traffic, rain, changing schedules, assignments
that take longer or shorter than expected are all
reasons why are unable to commit to specific
start times. Not holding us to specific times
goes a long way in alleviating stress for you and our house cleaning employees. We are able to control our first arrival of the day at 8AM
but do reserve those times on a weekly, bi-weekly and every four weekly visit priority in that order. Every four week visits take longer so we require Monday thru
Wednesday scheduling for those days and may request changing days in order to make certain we have plenty of time. |
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| Please call the
home office with any/all concerns |
| The Atlanta Maid Service industry requires customization for each customer.
For that reason, we ask that you
call in any concerns to the home office so that
the management can get to know your concerns/expectations. We ask that you contact us immediatey so we can catch the problem as early as possible. Our priority is to resolve any concerns first, no exceptions so your crew will return the very next day if requested.
We also would request that a professional distance
be kept with the staff. Direct communication regarding
scheduling or house cleaning requests can be best executed
by notifying the home office. |
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| We will guarantee
exceptional service |
| We do not claim to be perfect. We will listen
and rectify any disappointments quickly. We will
come out the next day if you feel strongly
about an item. Also, we do unannounced quality checks
on the house cleaning staff to ensure dedicated, long term service.
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| Scheduling |
| We have reserved times for you along with other
customers. If you must change your schedule, we
ask a minimum of 48 hours notice so that we can
plan ahead. Also, if you are on a weekly or bi-weekly
schedule, we ask that if you skip, that we come
back and see you at your next regularly scheduled
house cleaning visit. We have maximized the logistics for the house cleaners
to be in certain areas of the city on certain days.
Having to change puts burden on them and can jeopardize
our ability to provide the kind of service we would
like to due to being stretched too thin. |
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| Periodic Visitation Scheduling Availability |
| Monthly(every 28 days) and every three week visitations are available Monday - Wednesday. Weekly and every other week visitations are available Monday - Friday depending upon schedule openings. The reason for this is monthly and tri-weekly visits take longer to perform, we want to protect our customer service by never over booking during our highest volume days of Thursday and Friday. |
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| Payment |
| We request payment the same day of service. If
you forget to leave payment, we would request that
you mail payment to us at: |
| Amazon Cleaning, LLC |
| 5212 Laurel Bridge Dr. SE |
| Smyrna GA, 30082 |
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| We also request that you do not use the PayPal
service as we are billed 3% fee. We charge a 3%
additional fee if the customer uses PayPal. |
