Top Customer Concerns

Top Ten Reasons why our competitors lose customers

1. Service quality declined over time
2. Repeated crew changes
3. Failed to keep agreed scheduled dates
4. Kept forgetting small details
5. Were not professional when dealing with concerns
6. Did not answer their phone/email in a timely fashion
7. Failed to set security alarm upon leaving
8. There was no fulltime manager to cover illness/sickness
9. Neglectful attitude toward customer service
10. Insensitive to pets

At Amazon Cleaning, we listen to the customer at all times. What we are hearing is a great deal of frustration with our competitors and that they continually fall short of meeting their needs. We dedicate our entire company towards meeting the customer needs in all of these concerns and more. This is why we are rated so highly in numerous independent rating agencies for long term customer service excellence in the Atlanta Maid Services industry. We keep our crews accountable and constantly make sure we are meeting expectations.